Terms of Service

Top Web Works provides Shopify-focused services such as storefront setup, theme configuration, product loading, payment and shipping setup, and optional recurring store management. The exact scope of work depends on the package, plan, quote, or written agreement you select.

Unless we expressly agree otherwise in writing, our services do not include logo design, brand identity work, custom theme development, custom code, third-party integrations, paid advertising, social media management, headless commerce, custom checkout modifications, or unlimited revision cycles.

• You must provide accurate information, lawful content, and any materials reasonably required for us to perform the services.
• You are responsible for the legality, accuracy, and ownership of the products, text, images, trademarks, and other content you ask us to use.
• You are responsible for your own business, tax, shipping, consumer protection, and store-compliance obligations, including the legal disclosures shown on your live Shopify store.
• You must review previews, approvals, and deliverables promptly and notify us of material issues before launch or transfer.
• You are responsible for your own Shopify subscription fees, domain fees, third-party app fees, and similar costs charged by third parties.

Service fees, package limits, and recurring charges will be disclosed before purchase or in a written quote. Shopify subscription fees are separate from Top Web Works fees and are billed by Shopify directly to the store owner.

If you purchase recurring management services, material terms such as billing frequency, amount, and cancellation terms will be presented before you are charged. By completing checkout, you authorize the applicable charges using the payment method on file.

Recurring management services are month-to-month unless we state otherwise in writing. You may cancel future recurring charges by emailing support@topwebworks.com from the email address on file before your next billing date. Unless otherwise required by law, cancellations take effect for the next billing cycle and do not retroactively refund charges already incurred.

Setup fees are allocated to planning, configuration, labor, and delivery work. Unless otherwise required by law or otherwise stated in writing, setup fees are non-refundable once work has begun.

You retain ownership of the content, branding, product information, and business materials you provide. After transfer, the Shopify store itself is intended to belong to you, subject to Shopify's own platform terms and payment of your Shopify account fees.

Top Web Works retains ownership of its own site content, service materials, methods, copy not specifically created as client content, branding, and any pre-existing intellectual property used to deliver the services.

Our services may involve third-party platforms and providers such as Shopify, Stripe, Sanity, hosting services, email providers, domain registrars, and app vendors. Those services are governed by their own terms and policies, and we are not responsible for their acts, omissions, downtime, pricing, or changes.

We aim to provide professional, timely service, but we do not guarantee sales, traffic, rankings, conversion rates, platform availability, or business outcomes. Any timelines we provide are estimates unless expressly stated otherwise in writing.

The site content and services are provided on an "as is" and "as available" basis to the maximum extent permitted by law. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Top Web Works will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, customers, or business opportunities arising out of or related to the site or our services.

To the maximum extent permitted by law, Top Web Works's total liability for any claim arising out of or relating to the services will not exceed the amount you paid to us for the specific services giving rise to the claim during the three months immediately preceding the event giving rise to liability.

You agree to indemnify and hold harmless Top Web Works from claims, damages, losses, liabilities, costs, and expenses arising out of your content, products, business operations, unlawful activity, infringement claims, misuse of the services, or breach of these Terms.

We may suspend or refuse services if we reasonably believe a requested project, product, or use case is unlawful, deceptive, abusive, infringing, unsafe, or outside our stated scope.

We may update these Terms from time to time. When we do, we will update the effective date on this page. If you continue using the site or our services after updated Terms take effect, the updated Terms will apply.

Questions about these Terms may be sent to Top Web Works at support@topwebworks.com.