Tell me where you're starting.

Most sites launch within a few weeks. I build the design, content, forms, and follow-up from scratch and test all of it before launch, so it takes more than a few days. The faster you get back to me on content and approvals, the sooner we launch.

Very little. Your business name, phone number, and a few details about what you do. I handle copy, setup, and launch. If you have a logo and photos, great. If not, I source professional stock imagery that fits your business. I don't do onsite shoots.

That's fine. I can work with what you have or start fresh, whichever makes more sense. Either way, I'll tell you straight what's holding it back and what I'd change.

No. Results depend on your market, your offer, and your ad budget, and I don't control those. What I can promise is that I'll do what I said I'd do, keep improving what's running, and tell you plainly how it's going.

Clean, modern, and built around your business instead of a template. Your photos and your work come first, so people trust you before they call. You'll see exactly what I'd build before you spend anything. That's what the free preview is for.

Use the form on this page and tell me what you need, whether it's a wording change, a new section, or a question about your plan. Small changes are covered by your plan. For anything bigger, I'll send a quote before I start.

No, and anyone who promises that isn't being straight with you. SEO usually takes 3 to 6 months to show real movement. From day one, I build the site right, write every page around the local searches you want to show up for, and set up your Google Business Profile.

Yes, that's part of every build. More people now ask ChatGPT or Google's AI for a local recommendation instead of searching. I set up your content and site data so those tools understand what you do and can recommend you. The same work helps your regular Google rankings too.

No. I can run Facebook and Instagram lead ads, where people fill out a form without leaving the app, and those leads get followed up on right away. A website does help, since it gives people a place to learn more and trust you before they reach out, but you don't need one to start getting leads.

You set the budget and pay Google or Meta directly. Most clients start at $150 to $300 a month and raise it as leads come in. We agree on the number before anything runs, and you can see what every dollar brings in.

Everything is tracked. Each month you get a report showing how many people saw your ad, clicked it, became a lead, and turned into a sale. If something isn't working, I shut it off and try something else.

Social posting keeps you in front of people who already follow you, without paying for reach. Meta ads are paid, so your business shows up for new people who are ready to buy. They work best together.

Agencies often bill separately for the website, hosting, CRM software, social posting, review tools, and ads. With Top Web Works, it's one monthly plan instead. Plans start at $197, with no contracts and no separate software to pay for, and you work with Brett directly.

No. Plans are month to month, and you can cancel anytime. If I'm not earning your business, you shouldn't be stuck with me.

First, I build a free version of your homepage so you can see where it's headed. If you like it, a 50% deposit starts the full build, and the rest is due when the site is ready to launch. Your first month is included, and your monthly plan starts the month after.

Launch keeps your hosting, maintenance, live chat, lead capture, and pipeline running. When a lead comes in, you get an email and can follow up directly. Grow adds a business texting number, text follow-up for opted-in leads, review requests, two social posts a month, Google Business posts, and a monthly email to your customer list. Dominate adds bigger email campaigns to your full list, a monthly landing page and blog post, a managed Meta ad campaign, monthly local ranking reports, and a monthly strategy call. Anything outside your plan gets a quote before I start.

No. Keep using your existing phone or cell for voice calls. Grow adds a separate business texting number for automated messages and customer replies inside TWW CRM. Standard plans do not route, record, or track your voice calls.

Yes, hosting is included in every monthly plan for Next.js custom sites. Your domain is connected as part of the build and stays registered in your name. Shopify stores are the exception: store owners hold their own Shopify account and pay Shopify directly once live (~$29/mo billed annually).

Yes. Your domain, content, and customer data are all under your accounts. I host custom sites on my server, and you can have the files within 5 business days of asking.

Yes. Every payment generates a Stripe invoice with a full breakdown. Stripe emails a receipt automatically at the time of each payment.

A chat box sits on your site. When someone sends a message, they get an instant reply saying it came through, and you get a notification on your phone. You can answer from your desktop or the Lead Connector app, where your chats, texts, and emails are all in one inbox. If you can't get to it right away, automated follow-up keeps the lead warm until you can.

Yes. Blog posts and work pages have a Listen button at the top. The voice comes from your own browser, so quality depends on your device. Microsoft Edge has the most natural voices, like Ava and Andrew, and you can pick one from the menu next to Listen. On an iPhone, go to Settings, then Accessibility, then Spoken Content, then Voices, and download an Enhanced or Premium English voice. On a Mac, the same voices are under System Settings, then Accessibility, then Spoken Content. On Android, the voice comes from your phone's text-to-speech settings. Chrome on Windows and Firefox have fewer voice choices, so Edge is the best option there.

Every lead from your site, ads, or social goes into your pipeline automatically. On Launch, you get an email right away, the lead gets a confirmation, and a few follow-up emails go out over the next several days, so nobody goes cold while you're on a job. On Grow and above, texts are added for leads who opt in, follow-up keeps going until the lead replies, and every chat, text, and email lands in one inbox you can check from your phone or computer.

TWW CRM. It's connected to your website and pulls leads from forms, live chat, and your campaigns into one pipeline. When a lead comes in, follow-up emails start and keep going until they reply. You can answer or check on any lead from your phone or computer. Grow and above add texts, review requests, and social scheduling, and I manage all of it.

No. I've tested it. When people contact a local business, they want a real person, and AI replies tend to push them away. Nobody can answer 24/7, but a quick message saying a real person will get back to them buys you time. That's often what keeps a lead from calling the next number on the list. Every message in your follow-up is written by a person and goes out based on what that lead actually did.

Yes. Logo concepts, color palette, typography, and a full brand kit with all file formats. Quoted as a standalone project.

I don't do onsite shoots. If you have photos or video I'll edit and use them. If you don't, I use professional AI-generated imagery and quality stock that matches your business.