Privacy Policy

• Contact details such as your name, business name, email address, and any phone number or contact information you provide.
• Project and business information such as your product category, store preferences, branding details, domain status, product counts, and materials you submit to us.
• Billing and transaction information when you pay for services. Payment card data is processed by third-party payment processors such as Stripe and is not stored by us in full.
• Communications you send to us, including emails, intake submissions, support requests, and attachments.
• Technical information generated by your browser or device, such as IP address, browser type, pages visited, and similar usage or log information made available by our hosting or service providers.
• Content and account information connected to our blog or CMS tooling, including information needed to operate content published through Sanity.

• Directly from you when you email us, submit forms, request a quote, or purchase services.
• Automatically from your browser, device, or hosting environment when you visit the site.
• From service providers involved in our operations, such as payment processors, CMS providers, or infrastructure vendors.
• From client-provided materials and store admin access when we provide Shopify setup or management services.

• To respond to inquiries, provide quotes, and communicate with you.
• To provide, manage, and improve our Shopify setup and ongoing management services.
• To process payments, invoices, subscriptions, and related records.
• To maintain business records, prevent misuse, and protect the security of our services.
• To comply with legal obligations, enforce our terms, and resolve disputes.
• To operate the blog, website, and related business systems.

We share information only as reasonably necessary for our business operations and service delivery. We do not sell personal information and we do not share personal information for cross-context behavioral advertising.

• With service providers that help us operate the site or deliver services, such as hosting, Sanity, Stripe, email, or infrastructure providers.
• With Shopify and related account participants when we create, configure, transfer, or manage a client store.
• With professional advisors or legal authorities when needed for compliance, legal process, fraud prevention, or protection of rights.
• In connection with a merger, acquisition, sale, or business restructuring if personal information is part of the transferred business assets.

We and our service providers may use cookies, server logs, and similar technologies for security, site performance, content delivery, and basic functionality. We do not currently use the site to sell or share personal information for targeted advertising.

At this time, the site does not materially change its behavior in response to general browser "Do Not Track" settings. If laws applicable to us require us to recognize a specific opt-out preference signal in the future, we will process that signal as required.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, recordkeeping, legal compliance, and dispute resolution.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live and whether a privacy law applies to our business, you may have rights to know what personal information we collect, access it, request deletion, request correction, limit certain uses of sensitive information, opt out of sale or sharing, and receive equal treatment for exercising your rights.

To make a privacy request, email support@topwebworks.com. We may need to verify your identity before completing a request. Certain rights may be limited by law, contract, or applicable exemptions.

Our services are intended for business owners and adults. We do not knowingly collect personal information from children under 13 through this site. If you believe a child has provided us personal information, contact us at support@topwebworks.com so we can review and delete it if appropriate.

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page. If you have questions about this Privacy Policy or our privacy practices, contact Top Web Works at support@topwebworks.com.